تجمه طلبة تجارة "الجامعة المفتوحة لعين شمس" 2009/2010

[waleedeltaher]

فعلا المشكلة مع الفيرفوكس
دخلت من الإكسبلورور العادى وتمام
حد عنده امتحانات
ألف شكر

[دعاء يوسف]

Question one: show whether the following statements are true or false and correct the false.

1- Productivity = efficiency ÷ effectiveness.

2- Performance effectiveness is a measure of goal accomplishment.

3- A manager is a person who is responsible for work performance of people.

4- The management process involves the four basic functions.

5- Supervisory managers equal first line managers.

6- Staff managers are responsible for work activities.

7- Functional managers are responsible for a single area of the organization.

8- There are four essential skills that managers need to have.

9- Technical skills are to ability to use a special expertise to perform particular tasks.

10- Human skill is the ability to work well in cooperation with other employees.

11-An organization is a collection of manpower working together to achieve a common purpose.

12-A manager is a person in an organization who is irresponsible for the work performance of other people.

13- Leadership is the process of inspiring others to work hard in order to accomplish important tasks.

14-Empowerment is the process in which managers and leaders enable their employees to gain power and achieve influence out of the organization.

15-There are three principles of a visionary leader.

16-Middle managers should be able to develop and implement action plans consistent with higher level objective.

17-There are three types of managerial skills.

18-The management process involves three basic functions.

19-Conceptual skills are the ability to work well in cooperation with other employees.

20-Formal organizational structure is the official structure of the organization which is written.

21-A manager is a person in an organization who is liable for the work performance of other people

22-Performance efficiency is a measure of task output or goal accomplishment.

23-Planning is the process of setting performance objectives and goal

and determining what actions should be taken to accomplish them.

24-Leadership is the process of motivating others to work hard in order to accomplish important tasks.

25-There are five principles of a visionary leader.

26-There are two types of managerial skills.

27-There are three types of organization structure.

28-Position power is stemmed from the power of the person or the leader himself.

29-General Managers are responsible for more complex units that
include many functional areas.

30 -Middle managers should be able to develop and implement action plans consistent with lower level objectives.

31-The management process involves three basic functions.

32-An organization is a collection of manpower working together to achieve a special purpose.

1. 33-Empowerment is the process in which managers and leaders enable their employees to gain power and achieve influence within the organization.

34-A team norm is a standard of conduct that is shared by team members and guides their behavior.

35-A decision making process consists of six steps.

36-Functional team composed of a manager and subordinates in the formal chain command.

37-The management control process consists of four steps.

38-A decision is a choice made from unavailable alternatives.

39-Self-directed teams consist of five to twenty multiskilled workers who rotate jobs

40-A team is a unit of two or more people who interact and coordinate their work to accomplish a specific goals.

41-Work team effectiveness is based on two outcomes.

42- Functional managers are responsible for a single area of the organizations activity.

43-There are three essential skills that managers need to have.

44-Conceptual skill is the ability to use a special expertise to perform particular tasks.

45- Human skill is the ability to work well in cooperation with other employees.

46-Planning function consists of five steps.

47-Organizing is the process of assigning tasks, jobs, allocating resources, and arranging the coordinated activities of the employees to implement the plans.

48-Matrix structure combines both the functional and divisional approaches to emphasize project or program team.

49-Controlling is the process of measuring work performance only.

50-Leadership is the process of discouraging others to work in order
to accomplish important tasks.

51-There are four principles of a visionary leader.

52-Position power is stemmed from the power of the position that the leader occupies.

53-There are two bases of person power.

54-A decision is a choice made from many alternatives.

55-There are three steps in decision making.

56-There are different levels of subordinate participation in decision-making ranging from highly autocratic to highly democratic.

57-Broader perspective is the unique advantage in the participation of decision making.

58-The main disadvantage of participative decision-making is time consuming.

59-A team is a unit of one or more people who interact and coordinate their work to accomplish a specific goal.

60- Work team effectiveness is based on three outcomes.

61-Satisfaction is the team's disability to meet the personal needs of its members to maintain their membership and commitment.

62-Vertical team composed of a manager and subordinates in the formal chain of Command.

63- Functional team composed of a manager and subordinates in the formal chain of command.

64-Horizontal team composed of employees from about the same level but from different areas of expertise.

65-The most common horizontal teams are functional forces and committees.

66- A task force is a group of employees from different departments formed to deal with a specific task.

67-A Committee is generally long-lived and may be a temporary part of the organization's structure.

68-Self –directed teams consist of five to twenty multi skilled workers.

69- Small teams consist of two to four members.

70- A team norm is a standard of conduct that is shared by team members and guides their behavior.

71-Conflict occurs when one part attempts to block the intentions or goals of another.

72-The main cause of conflict is scarce resources.

73- Workers in a healthy team cope better with stress and enjoy their jobs.

74- Organizational flexibility results when team members are unable to exchange jobs.

75- When teams do not work well together, the cost can be insignificant.


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Answer Question One

True

True

False

2

3

4

5

6

7

9

10

11

13

16

17

20

21

23

24

27

29

33

34

35

36

37

39

40

41

42

43

45

46

47

48

52

53

54

56

58

62

63

64

66

68

69

70

71

72

73

1- Vise versa
8- Three
12- Responsible
14- Within
15- Five
18- Four
19- Human
22- Effectiveness
25- Six
26- Three
28- Person
30- Higher
31- Four
32- Common
38- Available
44- Technical
49- Four steps
50- Inspiring
51- Five
55- Six
57- Many
59- Two
60- Two
61- Ability
65- Task
67- Permanent
74- Able
75- Significant