1. A: I’ve lost my cheque book
B: How much do you want to withdraw
A: 5000 $ if possible
Place: Bank A: Client / Businessman B:Teller
Function : Reporting / Asking for and giving information
2. A: Excuse me. Could you recommend something for a bad cold
B : That depends. It is just a simple head cold
Place: Clinic A: Patient B: Doctor / Chemist's
Function : Asking for and making recommendation
3. A: Well, I’ve completed my examination and I’m happy to say there’s nothing serious
B: Don’t you think I should take X- rays
A: I don’t think it will be necessary
Place: Clinic A: Doctor B: Patient
Function : Expressing good news /Inquiry
4. A: May I have a word with you, please
B: Yes, what’s it
A: Well, I want to ask you about something. Would it be possible for me to come in a bit late tomorrow
B : What’s up? Nothing wrong , I hope
Place: Workplace A: Employee B: Manager
Function : Asking for Permission / Inquiry
5. A: So you want to borrow $100,000, What for
B : To buy some more land and so I can expand my business
Place: Bank A: Banker B: Client / Businessman
Function : Asking for and giving reason
6. A : It’s so sunny today. Let’s go hiking
B: But your dad is busy today
A : I think he’ll accept the idea
Place: House A: Brother B: Sister
Function : Suggesting / Expressing uncertainty/ Inquiry 7. A : May I help you sir
B : I’d like a room for tonight
A : Do you have a reservation
B : No, I don’t 0
A : I’m sorry. Most places are booked
Place: Hotel Reception A: Receptionist B: Guest
Function : Offering help/ Request / Inquiry/ Apologising
8. A : Excuse me. Can I have an after shave lotion
B : Yes, I’ll get it for you
A: How much is it
B : 5 pounds
Place: Chemist's A: Customer B: Chemist
Function : Request / Asking about and giving price
9. A: Heliopolis Travel Express. Can I help You
B: Oh . Hello, I’m ringing about your advertisement in today’s papers
Place: On the phone - Travel agency A: Clerk B: Caller / client
Function : Offering help/ Request
10. A: I was wondering if you have a room available for the two of us
B: Let me check the register. I'm afraid the hotel is just about full at the moment
Place: Hotel Reception A: Guest B: Receptionist
Function : Request / Expressing uncertainty
11. A: Can l help you
B : Yes, please, can I have some shirts ironed
A: O.K, you can have them within an hour
Place: Dry Cleaner's A: Dry Cleaner B: Client
Function : Offering help/ Request / promising
12.A: Would you kindly tell me the way to the citadel
B: Sorry to say it’s my first time to be on duty here
Place: Street A: Tourist / stranger B: Traffic policeman
Function : Asking for directions / Apologising
13. A: Wow ! The mummies are marvelous
B: They were mummified 3000 years ago
A: That’s incredible
Place: Museum A: Tourist B: Tourist guide
Function : Expressing admiration / Giving information
14. A: Is this 27400357 ? I'm calling about the
flat for rent, advertised in Al-Ahram today.0
Is it still available?0
B : Yes, you can come and see it at any time
from 6 p.m to 9 p.m
Place: On the phone - Flat rental office A: Caller / tenant B: Flat owner / Broker
Function : Explaining / Inquiry/ Giving information
15. A: How do you want the beef-steak, sir, medium or well-done?0
B : Well-done, please.0
Place: Restaurant A: Waiter B: Customer
Function : Offering help/ Expressing preference
16. A: I’ll give you a lift if you like.0
B : That’s great. Would you drop me at the station?0
Place: Street / Home A: Car Owner B: Passerby / Relative
Function : Offering help/ Accepting / Request